Several users have reported that their iPhone 13 Pro camera is freezing randomly. At times, the camera app would just freeze or show a black screen, failing to launch. Other users have stated that the shutter button would become unresponsive and not let them take photos. Although iPhone 13 Pro camera not working is no doubt upsetting, it’s luckily quite easy to fix on your own in most cases. In this article, I’ll explain why your iPhone 13 Pro camera is not working and show you how to fix the issue.
First off, it would be better to get to the root of the problem, trying to figure out the reasons why the iPhone 13 Pro camera app stops working or freezing out of the blue.
Why does iPhone 13 Pro Camera Freeze?
There is no definitive answer to why the camera app on iPhone 13 Pro freezes randomly. But, there are some possible reasons that cause the stock camera app on an iOS device to become unresponsive. From what I can tell based on my personal experience, it’s the occasional software glitches that cause the problem.
Besides, you shouldn’t rule out the possibility of bugs preventing the camera app from working normally. Let’s look into each aspect and try to troubleshoot the ill-functioning camera app on your iPhone 13 Pro.
Ways to fix iPhone 13 Pro camera not working issue
1. Force Quit the Camera App and Relaunch It
The problem with your camera may be the Camera app. Whether it’s frozen or not loading correctly, quitting the application could be all you need to do. So, make sure to try this nifty trick before moving onto other solutions.
Swipe up from the bottom of the screen and then swipe up on the app card to quit the app.
When too many apps remain open in the background, it tends to create problems and slow down your iPhone over time. So, I would also recommend you to force quit all open apps on your iPhone. Now, launch the Camera app once again to see if it has started to work as expected.
2. Restart Your iPhone
Another simple trick that you should try to resolve iPhone 13 Pro camera freezing or not working issue is to restart your phone. . While restarting the phone may sound like an unlikely solution, you’d be surprised how many times this resolves problems. When you restart your iPhone, you clear the temporary memory of errors or hung-up apps. While some tech folks joke about turning things off and back on, it fixes many problems.
Hold down the Side and eithe of the Volume Buttons and then drag the “power off” slider to turn off your iPhone. Then, press and hold the Side button again to turn on your device. This should hopefully fix the iPhone 13 Pro camera lag, freezing, and other similar issues.
3. Hard Reset Your iPhone
Whenever my iPhone faces a common issue, I usually go for a hard reset to iron out random software bugs, and it doesn’t disappoint me on most occasions. Given the high reliability, I’m going to count on it to resolve the iPhone 13 Pro camera freezing problem as well. Press and quickly release the volume up button. Then, press and quickly release the volume down button. After that, hold down the side button until the screen goes black and the Apple logo shows up.
4. Declutter Your iPhone
While decluttering the iPhone may not seem to be a surefire solution to fixing the iPhone 13 Pro camera not working issue, it is related some way or the other. We all know how abnormally and sluggish a cluttered device feels. If a device does not have enough free space, it will face several issues, including overheating, crashing, battery draining, freezing, and the dreaded black screen of death. So, do not think that you are shooting in the dark with this one!
Before you wipe the redundant data, go to the Settings app -> General -> iPhone Storage. Now, iOS will present a breakdown of how the storage has been used on the iPhone. Besides, you will also be able to check how much storage each app consumes. It will not only help you nab the storage-hogging culprits but also give you a fair perspective about what you need to clean up.
5. Update Software on Your iPhone
If none of the tricks mentioned above help resolve the camera not working on your iPhone 13 Pro, there is a high chance that the issue is due to a specific software bug. Apple continuously improves and updates the operating system (iOS) on your phone. Updates to the Camera app are included in those iOS updates.
If you haven’t updated your phone’s iOS software recently, your iPhone 13 Pro camera not working issue may be the result of outdated software. Check to see if your phone has the most current version of iOS that is appropriate for your iPhone.
Navigate to the Settings app on your iPhone -> General -> Software Update. Next, download and install the latest version of iOS on your iPhone. This could be helpful in solving the camera freezing, black screen, or other issues on your iPhone 13 Pro.
6. Reset the iPhone to default settings
Sometimes you or another app may change settings on your iPhone that cause your camera or Camera app to stop working or malfunction. One way to eliminate this possibility is to reset all the settings on your iPhone
The nice thing with the iPhone is that you can reset settings without losing your data, photos, and other personal documents. It is almost like a factory reset without the hassle of reloading and backing up everything.
Go to Settings app on your iOS device-> General -> Transfer or Reset iPhone -> Reset -> Reset All Settings. Now, iOS may also ask you to enter your Screen Time passcode if you have set it up. Finally, hit the “Reset All Settings” button to finish.
7. Restore Your iPhone As New
Yeah, we are back to square one all over again! If you are still trying to resolve the camera app not working or freezing issue on your iPhone 13 Pro, I would recommend you to restore your device as new. Due to the high reliability of this method, experts call it a nuclear solution as it has the knack for troubleshooting even complex iPhone problems.
A factory reset deletes all your data on the phone, so make sure you have backed up your iPhone via iCloud or iTunes/Finder. Once you have backed up your device, open iTunes on your Mac running macOS Mojave or earlier or PC running Windows.
Do note that you will need to launch Finder on your Mac running macOS Catalina or later. Next, select your device and then click on Restore iPhone. After that, follow the on-screen instructions to restore your iPhone 13 Pro and fix the camera freezing issue.
Note: You can also restore your device without a computer. Head over to Settings app -> General -> Transfer or Reset iPhone -> Erase All Content and Settings. After that, set up your device again. Along the way, restore your iPhone from an iCloud backup.
8. Maybe your iPhone 13 Pro camera is broken?
If none of the proposed solutions can fix your iPhone 13 Pro camera not working issue, find an Apple Store or authorized Apple technician to have your phone serviced. Or chat with Apple online. Remember that there also remains a possibility for mechanical or hardware problems with your camera, which are impossible to fix with software tweaks.
In all other cases, iPhone 13 Pro camera not working should no longer be a problem for you.
Fixed Camera App Not Working Issue on iPhone 13 Pro
That’s it! I guess the camera app has started to work normally on your iPhone 13 Pro again. Having faced this issue myself, I can vouch for the viability of the solutions mentioned above in troubleshooting the camera freezing issues on the iPhone 13 Pro. So, I’m pretty sure that the smile is back on your face, and so are your fun-filled mobile photography endeavors.
See also: How To Fix iPhone 13 Pro Flashlight Not Working Issue
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