You’re connected to mobile data and notice that new WhatsApp messages aren’t coming in. Trying to open Twitter only leads to the loading symbol turning endlessly. Then when you try Googling something, the Safari webpage doesn’t load either. The only message you see is “Your iPhone is not connected to the internet.” In this article, I’ll explain why your iPhone 13 Pro cellular data is not working and show you how to fix the problem.
Why is your iPhone 13 Pro cellular data not working? Let’s look at these easy ways to fix your iPhone 13 Pro cellular data problem now.
Ways to fix iPhone 13 Pro Cellular Data not working issue
Here are thirteen ways to fix mobile data not working on iPhone 13 Pro.
Note: information in this article apply to iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max.
1. Check and See if Your Cellular Data is Turned On
The first thing you should try if your iPhone 13 Pro cellular data is not working is to go to Settings and then check Cellular to see if your cellular data is on. It’s an obvious move, but better to look into it before trying more complicated fixes.
2. Switch on the Data Roaming Feature
Many individuals who have trouble with their iPhone 13 Pro cellular data can rectify the issue by switching on data roaming. That’s often the case if you have just done an iOS update. This is because, after some updates, it seems as though iOS gets confused about whether you are roaming or not.
- First, go to Settings.
- Select Cellular, then Cellular Data Options.
- Switch on Data Roaming, and then reboot your iPhone.
While this may fix the problem, remember that you’ll still need to switch the data roaming feature off again if you’re going abroad. Otherwise, you’re going to get slapped with a hefty phone bill.
3. Restart your iPhone
If you’ve tried the above fixes and your data still stubbornly refuses to work, the next step might be to restart your iPhone. It may seem silly to remind you of this basic rule, but most problems encountered on an iPhone can be solved this way. It is therefore important to specify that the first reflex to have when a bug occurs, whatever it is, since it does not only concern the problem related to mobile data, is to turn your smartphone off and on again. Press and hold the side and either of the volume buttons until the “Slide to Power Off” screen appears. Drag the slider to the right, then wait 30 seconds before powering the device back on.
4. Reinsert SIM Card
The next thing you should try is removing and reinserting your SIM card. While it’s unlikely the card got dirty or dusty while in your phone, reinserting forces your phone to re-read the card and can jolt your cellular data back to life.
Follow these steps:
- Power off your iPhone.
- Remove the SIM card. (You will need a safety pin or something small to remove the SIM card tray.)
- Reinsert the SIM card by sliding it back in.
- Power your phone back on.
5. Reset Network Settings
If your iPhone 13 Pro cellular data stubbornly refuses to work, we may need to reset the network settings completely. This will wipe out any saved Wi-Fi networks while resetting your cellular data settings to the defaults. This means resetting your network settings can also fix any Wi-Fi problems.
Open the Settings app, tap on the “General” menu option, then scroll down to find the “Transfer or Reset iPhone” menu option. Tap reset. To start the reset, tap “Reset Network Settings” so that the iPhone can restart. After the restart, all of your network settings will be reset. You can try cellular data again to see if the problem has been resolved.
6. Toggle Airplane Mode
If, for some reason, your iPhone 13 Pro has gotten confused, toggling cellular data on and off can “reset” the connection and solve the problem. Start by swiping down from the top right edge of the screen to bring up Control Center.
Press the “Airplane mode” icon and wait a few moments for the iPhone radios to turn off. Tap the airplane icon again to disable Airplane Mode and wait for your device to reconnect to cellular data.
7. Check for Carrier Updates
If you’re suffering from a genuine bug, you may find relief in a carrier update. These are issued infrequently, but you’ll need to be on the latest version to troubleshoot properly. There is a good chance that an update will benefit your connectivity, if not completely resolve any recent network issues.
Open the Settings app and go to “General -> About,” and wait to see whether you receive a pop-up titled “Carrier Settings Update.” If you do, tap on “Update” and wait for the update to take place.
8. Check for iOS Updates
If there’s no carrier update, there might be an updated version of iOS. We can check for that in roughly the same place. Many cellular issues can also be resolved via a software update. Apple works closely with its carrier partners to identify network connection issues, and you often see these fixes appearing in new iOS software update notes.
Open the Settings app, scroll down and tap the “General” menu option. Under “General,” tap “Software Update.” If an update is available, install the update. Your phone will restart during this process. Once the device restarts, see if your network connection issue is resolved. If not, keep working through the rest of the steps on this list.
9. Turn Off VPN
If you are using or are subscribed to a VPN on your iPhone, in some rare cases, it can also block your cellular signal from connecting. Having a VPN can be used for things like staying safe on public Wi-Fi or bypassing geographical viewing restrictions. Should you find that you are having trouble connecting to your cellular signal, disable your VPN temporarily and see if that helps resolve the connection issue.
It might also help to disable the VPN by going into the VPN settings and toggling your app of choice to “off,” then doing a forced restart. With the forced restart, you can be sure that you are completely disconnected. Now see if the cellular signal returns, and if not, continue to the next step.
10. Perform an iCloud Backup and Factory Reset
If all of the fixes on this list don’t work and you still can’t find the issue, you might need to perform a factory reset. Resetting your iPhone to factory defaults might be the solution for a connection problem you couldn’t find no matter how hard you look for it.
Before you perform a factory reset, make sure to back up all of your important files as the reset will erase all data stored on your phone. Once you’ve performed a backup, go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings. Once everything’s been reset, set up your iPhone again, and check if your cellular internet connection is working.
11. Check date and time settings
Make sure that the date and time on your iPhone are set correctly for your time zone. You can do this by going to Settings > General > Date & Time. If the date and time are incorrect, update them or turn on the option to set date and time automatically.
12. Contact your carrier
If you can’t identify a problem at your end, it’s possible that your network provider is experiencing outages. If you’re not sure, the simplest way to find out if your provider is having an outage is to ask them, in multiple ways if possible. Send the company an email and a tweet, give them a phone call (although if there is a problem the switchboard will probably be jammed) and look for any kind of status report on the official website.
13. Ask Apple for Help
The absolute final step should none of the above work is to reach out to Apple. Whether it’s a phone call or a genius bar appointment in the store, explaining your issue to Apple may be your last resort. The issue with your cellular data may be a hardware issue and not software, meaning none of the above steps will help. Apple can help replace your device if it’s still under warranty or provide you with some options for upgrading (so can your carrier) to see if that fixes your iPhone 13 Pro cellular data issues.
iPhone 13 Pro cellular data not working? Problem fixed!
There are many configurations that can cause cellular data problems on your iPhone 13 Pro. When you encounter hitches on your mobile connection, try out these fixes before doing anything drastic. While iPhone 13 Pro cellular data not working can be caused by many different things, usually, the solutions to these problems are quite simple.
If you know of any other tips to solve the puzzle of iPhone 13 Pro cellular data not working, feel free to share them in the comments!
See also: How To Fix iPhone 13 Pro Personal Hotspot Not Working Issue
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