Several users have been complaining that Wi-Fi has stopped working on their iPhone 15. If you’re dealing with sluggish internet, a dropping Wi-Fi signal, or the complete inability to connect on your iPhone 15, this article covers several steps to fix the problem.
Note: information in this article apply to iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max.
Anyone can encounter Wi-Fi issues unexpectedly. If you’re faced with a Wi-Fi problem you haven’t dealt with before, there’s no need to stress about not knowing how to resolve it. Most iPhone 15 Wi-Fi issues can be addressed easily.
There are a few Wi-Fi problems iPhone 15 users are facing. These include:
- Wi-Fi is not working on iPhone 15 even though the other devices using the same Wi-Fi networks experience no problem connecting to it.
- iPhone 15 does not connect automatically to a Wi-Fi network after a restart.
- The iPhone 15 indicates that it is connected to Wi-Fi, but there is no Internet.
- Wi-Fi is Extremely slow.
The solutions below are in order. Start from the first one and keep going until your issue is resolved.
Solution #1: Toggle Wi-Fi Off And Back On
One quick step when Wi-Fi is not working on your iPhone 15 is quickly turning Wi-Fi off and back on. Think of it like turning your iPhone off and back on — it gives your iPhone a fresh start and second chance to make a clean connection to Wi-Fi.
Head over to Settings > Wi-Fi. Tap the switch next to Wi-Fi at the top of the menu. Wait a few seconds, then toggle W-Fi back on!
Solution #2: Update your iPhone 15
Ensure that your iPhone 15 is running the latest version of iOS 17. Apple periodically releases updates to its operating systems.
Head over to Settings > General > Software Update to check for updates. If an update is available, follow the onscreen instructions to update your iPhone.
Please note that even if you have turned on Automatic Updates, you should still do this, as Automatic Updates do not update your iPhone immediately.
Solution #3: Restart everything
If your iPhone 15 Wi-Fi is still not working, go ahead and restart your router and your phone:
- Restart your Wi-Fi router: First, disconnect the power cord from the power source, wait 30 seconds and then reconnect the power cord.
- Restart your iPhone 15: press and hold the Side button and one of the Volume buttons together until you see the power-off slider. Move the slider from left to right. Wait for your iPhone to shut down. Then press and hold the Side button until you see the Apple logo on the screen.
Solution #4: Turn off Private Wi-Fi Address
Private Wi-Fi address is a privacy feature. Your iPhone 15 can use a randomized private MAC address when connecting to Wi-Fi networks for added privacy. Turn this off to see if this can fix your iPhone 15 Wi-Fi problem. Here is how:
- Move somewhere out of the range of the affected Wi-Fi network.
- On your iPhone 15, go to Settings > Wi-Fi.
- Hit Edit from the top-right corner of the screen.
- You will need to authenticate using your password or Face ID.
- You will see all known networks that you previously connected to. This may be a long list.
- Find the affected Wi-Fi network’s SSDI, which is the Wi-Fi name and tap the info (i) button next to it.
- Tap to turn Private Wi-Fi Address off.
- Now move to the range of the Wi-Fi network and see if it is working now.
Solution #5: Turn off VPN
If you are using a VPN, it may be the cause of your iPhone 15 Wi-Fi issues. Some VPN software may have bugs or compatibility issues that could affect your network connection. Also, certain routers may have compatibility issues with VPNs. A lot of times, users are unaware if they are using a VPN. To test if your VPN is causing issues, turn off VPN and delete the VPN profiles to see if that solves your problem. Here is how:
- On your iPhone 15, head over to Settings > General > VPN & Device Management > VPN.
- If Status says Connected, turn it off.
- Then tap the info (i) button next to the VPN name and tap Delete VPN. If you have more than one profile, delete them all.
Solution #6: Reset network settings
If Wi-Fi is still not working on your iPhone 15, it’s time to reset network settings on your phone. Resetting all network settings on an iPhone means that all network-related settings will be returned to their default configurations. This includes, but is not limited to, settings for Wi-Fi, cellular data, VPN, and Bluetooth.
Head over to Settings > General > Transfer or Reset [iPhone > Reset > Reset Network Settings and then follow the onscreen instructions.