Is your iPhone 12 email not updating? we show you several methods to get your emails syncing on your device.
Your iPhone 12 has been sitting idle for hours and you haven’t heard a single tone for incoming email. If this is unusual, you might have an issue: your iPhone 12 is likely not updating your emails, and so you aren’t actually receiving any messages on your device.
Issues like this can make you miss out on important emails, which can be a costly issue if you don’t resolve it quickly. Luckily, we’ll show you ways to fix when your email won’t sync on your iPhone 12.
When the Mail app on your iPhone 12 doesn’t refresh or fetch new mail, usually, the issue is with the Mail client not fully downloading an email from the server and thus it cannot be displayed properly. If your iPhone 12 email is not updating, try these fixes to resolve the problem.
Editors note: While this article is about iPhone 12 email not updating, all the troubleshooting tips discussed below also apply to iPhone 12 mini, iPhone 12 Pro and iPhone 12 Pro Max. So, even if you don’t have an iPhone 12, if you’re having trouble with email not updating, this article may have the solution. Without further ado, let’s get started:
Restart your iPhone
Have you tried turning it off and on again? Yes, it’s a cliché, but it works a surprising number of times. Sometimes the Mail app gets out of sync with the network or email settings and the only way to restore the app’s functionality is to reboot. To reboot your iPhone, go to settings > General > shut down.
Once your device is back up and running, open up the mail app to see if it’s fetching new emails. If it doesn’t, continue reading.
Verify your connectivity
Yes, it’s a stupid question, but we have to ask. You can avoid a lot of unnecessary troubleshooting if you make sure you have a good signal, aren’t in Airplane mode, etc.
Toggle airplane mode
Slide down from the top right corner to bring up the Control Center, then tap the Airplane Mode icon to switch off all of the connectivity features built into your iPhone. This includes WiFi, Bluetooth and Mobile Data. Then switch Airplane Mode back off. This re-enables your internet connection and helps to reset any potential issues.
Make sure you are connected to the right wifi
Getting connected to your neighbor’s network instead of yours is a common mistake, especially if they have similar names that consist of random letters and numbers. You might be connected to a restricted network or one that simply doesn’t have the required ports open for email. Make sure you are connected to the correct network by going to Settings > “Wi-Fi”.
Restart Mail app
If none of the fixes so far have worked, restart the Mail app on your iPhone. Swipe up from the bottom to the middle of the screen to reveal the App Switcher, then swipe up on the Mail app to close it.
Then launch it once more via your Home Screen, Siri or Spotlight. This sometimes helps to get the Mail app back up and running if it somehow froze or quit working properly.
Check Mail Fetch settings
By default, Fetch New Data settings are based on what’s provided by your email service. If Push isn’t available as a setting, your account will default to Fetch. These settings will affect how your device receives emails. To adjust these settings:
Go to Settings > Mail, then tap Accounts.
Tap Fetch New Data.
Choose a setting – such as Automatically or Manually – or choose a schedule for how often the Mail app will fetch data.
Check Notification Settings
Make sure your Notification settings are correct for the Mail app. Here’s how:
- Start the Settings app, then tap on Notifications.
- Tap Mail, then tap an email account.
- Adjust your Alerts, Sounds and Badges.
Check for iOS update
If your iPhone 12 email won’t update after trying the above solutions, check to ensure you are running the latest iOS version on your iPhone.
Go to settings > General > software update.
Access emails using a computer
If you have multiple email accounts set up on your iPhone, check to see if you can access email from a different account. If you can, then the problem may be the email provider or account you were trying to access before. In an Internet-connected world, things still go wrong and online services occasionally go down. Access the email account from a computer to test if the problem is the service provider or device.
Remove and Re-Add the Email Account
This is a little tongue in cheek, but often when you’re experiencing problem receiving emails on your iPhone 12, removing the account from your iPhone and setting it back up again will resolve a lot of problems. The beauty of email account is that everything is stored in the cloud — your mail, your documents, your movies, videos, and more. All of those will come back, once you reset up your account. It is a nuclear option of sorts, but it’s also the easiest way to wipe everything and bring it all back. It’s nuclear, but simple. To do so:
- go to Settings > Mail > Accounts
- Select your Google account
- Tap on Delete Account
- Tap on Delete from my iPhone. Then, re-add the same account using the option in settings app.
iPhone 12 email not updating: Fixed!
If you haven’t been receiving your emails in Mail app, the above methods should fix the issue and get Mail to grab new emails for you.