You just purchased a new wireless charging pad for your iPhone 12. It was supposed to make everything easier, but now your iPhone 12 won’t charge wirelessly. In this article, I’ll explain how to fix the problem when wireless charging is not working on your iPhone 12!
The tips discussed in this article applies to iPhone 12 mini, iPhone 12, iPhone 12 Pro and iPhone 12 Pro max that won’t charge wirelessly.
Wireless charging appears so effortless that more and more consumers are eager to try it and use it in their daily life. However, the reality is not always as smooth as expected, and after setting your iPhone 12 down to wireless charge, you may return to find it isn’t charging after all. So, why is it that your iPhone 12 is not working on your wireless charger?
Why is iPhone 12 not wireless charging?
If you are seated there wondering, “why is my iPhone 12 not charging wirelessly?” don’t worry. As you will find out, an iPhone 12 not wireless charging is a common issue. Here are some of the reasons why people experience this problem:
The iPhone isn’t quite on the wireless charging pad
The most obvious reason your iPhone 12 won’t charge using a wireless charger is the one that happens most: your iPhone isn’t quite on the charging pad.
It seems easy — almost too easy — for this to be the case, but the most common reason for an iPhone 12 to not charge when placed on a wireless charging pad is having it not sit on the charging part of the pad.
Faulty Wireless Charger
Sometimes, the problem as simple as your wireless charger being faulty. But how do I know it’s the charger’s problem, you may ask?
The easiest way to determine charger issues is by using a working wireless charger from friends or family.
The case is getting in the way
Most cases shouldn’t have a problem with a wireless charger, and whether your phone case is plastic, silicone, rubber, leather, or fabric lined, it should work on a wireless charger.
There is an exception, however: if your iPhone case is made of metal, don’t expect it to charge on a wireless charging pad.
The thickest cases made from materials other than metal may not work, but metal is definitely one material that wireless charging does not like.
Sometimes your iPhone 12 won’t charge wirelessly because of software issues. Most of the time, software issues can be resolved easily by a bit of self-troubleshooting.
Fix iPhone 12 wireless charging not working
If you are facing iPhone 12 wireless charging issues, here’s what you can try:
Charge your iPhone with a different charger
If you find your iPhone 12 not working with wireless charger, make sure that you can charge your device with the normal charging cable that came with your iPhone to rule out general charging issues. Though wireless charging and wired charging don’t work the same, at least you can find out if the display of charging is typical or not.
Check whether the charging pad is properly connected to the socket
Make sure you’re using a high-quality, Qi-enabled accessory — and make sure it’s plugged in.
This may sound like a “no duh” suggestion, but it’s something to check before trying any other Troubleshooting step. Make sure that your Qi wireless charger is plugged into an outlet or power strip that’s working.
Make sure you’re using a Qi-certified charger
Apple uses Qi standard for its wireless charging, so make sure you’re using a Qi-certified charger from a reputable brand. Wireless chargers that don’t support Qi, or shoddy options from sketchy companies, may not work with your iPhone 12.
Have a look at the USB port for any dirt particles
If there is a charging port between the power cable and the charging mat, try cleaning out the charging port with a Q-tip and see if the charging mat works better.
Restart your iPhone
When in doubt, restart your iPhone.
In many cases, glitchy or buggy behavior can be easily rectified by a simple restart. That’s the case for the iPhone’s wireless charging feature, too. If you’re running into problems wirelessly charging your iPhone 12, you may want to power down your iPhone or perform a force restart.
To restart your iPhone 12, go to Settings > General > shut down.
To force restart your iPhone 12, press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo on your screen.
When your device has restarted, try charging it. Most of the time, this technique should solve iPhone 12 wireless charging problem.
Ensure your iOS is up to date
Apple routinely patches software bugs that could inhibit wireless charging. Even if you aren’t actively experiencing charging issues on your iPhone 12, you’ll want to install the latest available software whenever you can.
To download and install the latest iOS updates, head to Settings > General > software update. Once you’re done updating, try to charge again. If it works, awesome. If not, try the next solution.
Take off any cases from your iPhone
Some iPhone cases can interfere with wireless charging, so it’s best to take the case off of your iPhone 12 before charging.
In theory, only metal cases will interfere with Qi-based wireless charging. But in practice, sometimes thicker plastic cases can cause problems, too.
Particularly thick iPhone cases, like LifeProof or Otterbox, can inhibit wireless charging because of the distance they create between an iPhone and a charging coil. That may lead to slower charging speeds or wireless charging that doesn’t work at all.
More than that, some cases can inhibit an iPhone’s ability to stay cool while charging. Heat isn’t the best thing for electronics — and if your iPhone is overheating while charging, it could reduce your battery’s lifespan.
Be mindful of iPhone placement on the wireless charger
How you place your iPhone on a wireless charger is, arguably, the most important thing you’ll want to keep in mind when using Qi-based solutions.
To put it in layman’s terms, Qi uses a charging coil to wirelessly transfer energy to your device. But these coils can be finicky. If your device isn’t properly aligned with the charging pad’s coils, then you could run into problems.
If the iPhone is too far away from the charging coil, then charging speeds may end up being ridiculously slow. Similarly, if the coil and iPhone aren’t aligned properly, charging may not take place at all. Worse still, you may even get a charging ”ping” or see the charging indicator working normally — even if your iPhone 12 is not charging. More likely than not, this is why many users wake up to half-charged devices. Ensure you place your iPhone 12 on the charger at the center-most location (with the display facing up).
My iPhone 12 Is Wirelessly Charging Slowly
Are you the type of person who plug their wireless charger to a USB port on a laptop or desktop computer? This may be the reason why your iPhone 12 is wirelessly charging slowly. The ports on these devices aren’t strong enough to quickly charge the iPhone 12. For the fastest results, plug the charging pad into a wall charger.
Make sure that your wireless charging pad is plugged in to a strong enough power source. Try plugging the charger into multiple outlets.
DFU Restore Your iPhone
If you are still experiencing a problem of your iPhone 12 not charging wirelessly and you suspect it could still be a software bug, then you may want to perform a DFU Restore. This is one of the deepest “resets” you can carry out on an iPhone.
Steps to Doing a DFU Restore
- Make sure you have a valid backup in iTunes.
- Using an USB cable, connect your iPhone to the PC with iTunes installed.
- Press Volume up and release.
- Press Volume down and release.
- Press and continue holding the Side button for 10 seconds.
- While still holding the side button, press and hold the Volume down button for 5 seconds.
- Release the Side button and continue holding the Volume down button for an additional 10 seconds.
When you successfully enter DFU mode, your iPhone should remain on a black screen, (if not start the process again from the beginning.)
My iPhone 12 Still Won’t Wirelessly Charge!
If you’re still running into problems with wireless charging on your iPhone 12, there may be a damaged component or hardware issue with your device. Try a different wireless charger unit to see if it works; otherwise, we recommend taking your iPhone to an Apple Store or Apple Authorized Service Provider so they can diagnose and fix the problem.
iPhone 12 not charging wirelessly? Fixed!
Your iPhone 12 is charging wirelessly again. You now know exactly what to do when your iPhone 12 won’t wirelessly charge. Now share this article with your friends and family to teach them what to do when their iPhone 12 is not charging wirelessly. Feel free to leave any other questions you have in the comments section below!